Shipping Policy
At BoujeeFarmStress, we are committed to delivering your rugs safely, efficiently, and on time. This Shipping Policy outlines important details about order processing, shipping times, and delivery expectations.
1. Order Cut-Off Time
To ensure timely processing, all orders must be placed before 5:00 PM (EST).
Orders placed after this time will be processed on the next business day.
2. Handling Time
After your order is placed, our team carefully prepares your rug for shipment.
- Handling Time: 2–3 business days (Monday–Friday)
- Orders are not processed on weekends or public holidays
3. Shipping Methods and Transit Times
We offer free standard shipping on all orders.
- Estimated Delivery Time: 5-7 business days depending on your location
Please note that delivery times are estimates and may vary due to factors beyond our control such as weather, carrier delays, or holidays.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number and shipping details.
You can use this number to track your order in real time.
5. Shipping Address Accuracy
Please ensure that your shipping information is accurate and complete.
BoujeeFarmStress is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
6. International Shipping
We offer worldwide shipping so customers from many countries can enjoy our products.
Shipping times may vary depending on your location.
7. Shipping Delays
While we aim for timely delivery, delays may occur due to:
- Carrier issues or delays
- Weather conditions
- Holidays or peak seasons
We appreciate your patience and will keep you updated if any issues arise.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at:
Include your order number and photos (if applicable), and we will assist you as quickly as possible.
9. Combined Shipping
If you order multiple items, they may be shipped together or separately depending on availability and logistics.
Tracking information will be provided for each shipment if applicable.
10. Contact Information
For any questions regarding shipping or your order:
- Email: support@boujeefarmstress.com
- Website: boujeefarmstress.com
Customer Support Hours:
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
11. Why Choose BoujeeFarmStress?
- Free shipping on all orders
- Reliable handling and delivery times
- Real-time order tracking
- Responsive customer support
- Commitment to safe and secure delivery